{"id":946,"date":"2019-06-27T15:15:09","date_gmt":"2019-06-27T09:45:09","guid":{"rendered":"https:\/\/rzplearn.com\/?p=946"},"modified":"2025-02-13T17:21:08","modified_gmt":"2025-02-13T11:51:08","slug":"best-guide-for-best-emails","status":"publish","type":"post","link":"https:\/\/razorpay.com\/learn\/best-guide-for-best-emails\/","title":{"rendered":"The Definitive Guide to Writing Great Business Emails"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Emails are considered to be one of the most potent and effective ways to reach out to someone on the internet. The right email could go a long way in convincing the reader of your intent. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Drafting the correct email is crucial because more often than not, you might not even meet the reader IRL. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Despite all the importance that an email ideally gets, it&#8217;s still alarming to see the number of bad emails out there. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be honest, we&#8217;ve all had our share of bad emails- the ones with typos, the ones filled with strange colours, the ones with spam links and of course, the ones that have nothing to do with you.\u00a0<\/span><\/p>\n<figure id=\"attachment_948\" aria-describedby=\"caption-attachment-948\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-large wp-image-948\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/233-1024x1024.jpg\" alt=\"Email Marketing\" width=\"640\" height=\"640\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/233-1024x1024.jpg 1024w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/233-370x370.jpg 370w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/233-150x150.jpg 150w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/233-300x300.jpg 300w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/233-768x768.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-948\" class=\"wp-caption-text\">Image Source: FreePik<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Which is why we decided to collate the opinions of experts about writing the perfect email, because why not?<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Excellent email communication has the potential to bring together a community of like-minded people, besides guaranteeing a loyal target audience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Great <a href=\"https:\/\/razorpay.com\/learn\/how-to-ace-email-writing-to-your-clients\/\">email writing<\/a> is a niche that can be mastered with practice and a few useful tips.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This article will focus on the 7 different pain points that the writer should focus on to deliver a great email. Let&#8217;s begin!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#1 The subject line<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The subject line is the most crucial part of the email as it makes the first impression of the email. It&#8217;s almost a deal breaker, and a lousy subject line could just be not-so-appealing to the reader. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key to writing a good subject line is to be concise, along with a teeny hint of personalization.\u00a0<\/span><\/p>\n<figure id=\"attachment_949\" aria-describedby=\"caption-attachment-949\" style=\"width: 1269px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-949\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/Emoji-Subject-Line-2-7-19.png\" alt=\"Examples of subject lines\" width=\"1269\" height=\"560\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Emoji-Subject-Line-2-7-19.png 1269w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Emoji-Subject-Line-2-7-19-300x132.png 300w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Emoji-Subject-Line-2-7-19-768x339.png 768w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Emoji-Subject-Line-2-7-19-1024x452.png 1024w\" sizes=\"(max-width: 1269px) 100vw, 1269px\" \/><figcaption id=\"caption-attachment-949\" class=\"wp-caption-text\">Source: Google Images<\/figcaption><\/figure>\n<blockquote><p><i><span style=\"font-weight: 400;\">&#8220;A subject line is like a newspaper headline, a title on a book&#8217;s spine, or the key slogan of a print media ad. It tells the user what this is all about. And it should do so in sparkling style \u00e2\u20ac\u201d seamlessly channelling your brand.&#8221;<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">\u00e2\u20ac\u201d Win Goodbody<\/span><\/i><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">A long subject line could be dull; hence, it&#8217;s always better to stick to the shorter ones. A study by Boomerang shows that the best performing subject lines range of 3 or 4 words.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#2 Timing is everything<\/span><\/h2>\n<figure id=\"attachment_954\" aria-describedby=\"caption-attachment-954\" style=\"width: 770px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-954\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/best-time-of-day-to-send-email.png\" alt=\"A guide to writing great business emails razorpay payment gateway\" width=\"770\" height=\"624\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/best-time-of-day-to-send-email.png 770w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/best-time-of-day-to-send-email-300x243.png 300w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/best-time-of-day-to-send-email-768x622.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><figcaption id=\"caption-attachment-954\" class=\"wp-caption-text\">Via: CoSchedule<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Even with the right subject line, your email can drown in a sea of emails. The only thing that can save that from happening is timing. Sending emails at the right time will increase readability and reach of your email. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><em>But, when is the right time?<\/em> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most experts suggest that the best time to send an email is at the start of a workday. This is simply because you check your last received emails first. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right time and the right subject line can guarantee to catch the eye of your target audience and get you what you&#8217;re looking for.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#3 How cheery is too cheery?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It&#8217;s vital that your email does not sound cheery to the point where the reader doesn&#8217;t take it seriously. An exclamation mark is a symbol that is seldom used right. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Too many can be weirdly happy and make it sound like a bot error while too few can make you look real curt. Not a good sign.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-950 size-full\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/Untitled-design-3.png\" alt=\"Happy Emails!\" width=\"1024\" height=\"512\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Untitled-design-3.png 1024w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Untitled-design-3-300x150.png 300w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Untitled-design-3-768x384.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">So, the question remains, how cheery is too cheery? Though there is no definitive rule in place, tone it down to areas where there is a genuine achievement or surprise involved. This way, the reader is moderately excited, almost as much as you are, to read your email.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#4 Start to finish<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">How do you begin an email? That&#8217;s a tricky question. When it comes to official emails, it&#8217;s best not to utilize terms like &#8220;dear&#8221; or &#8220;hi&#8221; to begin the email. It doesn&#8217;t mean that the email doesn&#8217;t have to be conversational, it just means that the greeting should convey the appropriate informality to get the deed done. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ideally, starting an email with a &#8220;hey&#8221; or a &#8220;hello&#8221; along with a personalization tag gives better results.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-951 size-large\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/Untitled-design-1-2-1024x512.png\" alt=\"Start to finish of business emails\" width=\"640\" height=\"320\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Untitled-design-1-2.png 1024w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Untitled-design-1-2-300x150.png 300w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/Untitled-design-1-2-768x384.png 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Likewise, the closing tag is also a place where there is an opportunity to display personalization. Ending an email with a &#8220;thank you&#8221; or &#8220;looking forward&#8221; makes the email a tad more human. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Refrain from ending the email with cliches like &#8220;kind regards&#8221; or &#8220;best&#8221; as they seem more impersonal than they are.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#5 Keep it short<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let&#8217;s be frank here &#8211; nobody has the time or the inclination to browse through long, arduous emails. The best way to convince the reader is to get straight to the point, no beating around the bush. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s vital to respect the time and privacy of the audience to get a convincing response from them. The most effective emails consist of a powerful combination of words that can convince the audience you&#8217;re targeting.<\/span><\/p>\n<figure id=\"attachment_952\" aria-describedby=\"caption-attachment-952\" style=\"width: 760px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-952 size-full\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/short-email-760x400.jpg\" alt=\"Measure your emails\" width=\"760\" height=\"400\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/short-email-760x400.jpg 760w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2019\/06\/short-email-760x400-300x158.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><figcaption id=\"caption-attachment-952\" class=\"wp-caption-text\">Source: Grammarly<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Also, make sure to divide your email into small meaningful segments, rather than a long-worded paragraph. Bullet points or a short sections make your piece more readable.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#6 Use standard fonts<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Believe it not, ostentatious fonts don&#8217;t work. Emails are meant to be a more minimalistic mode of communication. If you&#8217;re using a non-English keyboard, there&#8217;s a good chance that the receiver&#8217;s device may not support special symbols. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Switching between fonts may ruin consistency in the email unless adequately designed. Not to mention tech issues and broken text. Hence, it&#8217;s best to stick to the simple and obvious&#8211; Arial, Trebuchet MS, Arial, Courier, <\/span><span style=\"font-weight: 400;\">Georgia, Helvetica, Times New Roman, Verdana, etc.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">#7 Proofread, one last time<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The key to check if an email works is to put yourself into the shoes of the recipient and see how it reads from their eyes. Simply put, the right email should be devoid of flashy text, typos that make you cringe or just incessantly long paragraphs that take you years to read. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also use grammar tools like Grammarly to proofread your email and check the effectiveness of what you&#8217;ve written.<\/span><\/p>\n<figure id=\"attachment_953\" aria-describedby=\"caption-attachment-953\" style=\"width: 340px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\" wp-image-953\" src=\"https:\/\/razorpay.com\/learn-content\/uploads\/2019\/06\/doggo-reading-300x164.gif\" alt=\"Proofreading is essential\" width=\"340\" height=\"186\" \/><figcaption id=\"caption-attachment-953\" class=\"wp-caption-text\">Source: Tenor<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Last but not least, make sure to read your email out loud to see how conversational it sounds. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">After all, you want your email to look friendly and most importantly, human. After all, one well-written email has the power to transform someone&#8217;s day, shift their attitude, nudge a project into motion, or even change someone&#8217;s life. You never know what the ripple effects might be.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, go ahead, write an email and change the world. The steps are right here.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improve your business with a detailed article on how to compose a great business email and get exclusive insights about email marketing!<\/p>\n","protected":false},"author":151156464,"featured_media":961,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1383],"tags":[2297,2298,2299],"class_list":{"0":"post-946","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-email-marketing","9":"tag-great-emails","10":"tag-newsletter"},"_links":{"self":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/users\/151156464"}],"replies":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/comments?post=946"}],"version-history":[{"count":3,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/946\/revisions"}],"predecessor-version":[{"id":15813,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/946\/revisions\/15813"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/media\/961"}],"wp:attachment":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/media?parent=946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/categories?post=946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/tags?post=946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}