{"id":5965,"date":"2022-02-24T18:19:10","date_gmt":"2022-02-24T12:49:10","guid":{"rendered":"https:\/\/razorpay.com\/learn\/?p=5965"},"modified":"2024-07-04T14:28:07","modified_gmt":"2024-07-04T08:58:07","slug":"what-is-a-unique-selling-proposition-usp","status":"publish","type":"post","link":"https:\/\/razorpay.com\/learn\/what-is-a-unique-selling-proposition-usp\/","title":{"rendered":"What Is a Unique Selling Proposition (USP)?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When it comes to running a successful business, what do you need? Determination, hard work, skills, and innovation? Yes, they definitely make the list, but you need more than that, especially in an era where thousands of businesses are coming up the horizon.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gone are the days when a mere advertisement on the billboard would have your product sold out. Now, as the crowd is rising, you are not the only one selling a particular product. There is a high level of competition which is why you have to stand out from the rest.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key to that is a Unique Selling Proposition.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a USP?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In simple words, a USP or Unique Selling Proposition is any quality or trait that distinguishes your product and service from the other. It can be your pricing strategy or any other value that makes a customer pick out your product over any other.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To understand it better, here is an example.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You are a potential entrepreneur who is looking forward to opening your eatery. You choose a location where there are fifty other eateries. Now, what would make any customer ring your bell and not others? A unique selling proposition is a quality that can be unique to your line of business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this example, a possible USP can be healthy, low-calorie, delicious food items directed towards fitness enthusiasts and health-conscious people. This is the possible quality that would appeal the most to such lines of customers.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to develop a USP\u00a0<\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Think like a customer<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Let\u2019s be clear that you are not offering a product or service for yourself, but you are doing it for the customer, which is why you have to think from their perspective.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Imagine you are the customer and some other individual is offering the same product you were offering as an entrepreneur. Think like a customer. Ask yourself these questions:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b><i>Why would I buy this product?\u00a0<\/i><\/b><\/p>\n<p><b><i>&#8211; Why would I not buy the product from some other store?\u00a0<\/i><\/b><\/p>\n<p><b><i>&#8211; What would be the factor that would encourage me to buy this product?\u00a0<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Having said that, these are all the questions that would help you develop a USP that sells out.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Define your target customer<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In the example of the food eatery above, the target customer influenced the USP. You aimed at creating a product, especially for that set of customers; since there were very few doing the same, your product and service did sell out.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, the target customer should also define your pricing strategy. If you are offering your product and service to fitness enthusiasts, where do they fall in terms of income and class? In other words, are the middle-class your target customers or the elite class? Once you have clarity regarding it, it will help you formulate a better pricing strategy.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Think out of the box, don\u2019t go for the ordinary\u00a0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As we have been on and on about one point, USP should set you apart from the crowd. It cannot be something ordinary.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be specific, you cannot call quality or excellent customer service your USP, at least not if your product line has heavy competition. Almost all the other products in the market have set the bar high when it comes to quality and customer service, all the reason why you have to come up with a good USP.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although good quality might bring you returning customers, attracting new customers should also be your priority, which for that matter, only a good USP can do.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Bring in the point of relevance\u00a0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It is quite simple; a customer will only buy products from you if they are relevant to them. In other words, the products should provide some value to the customer. They might solve their problems or be an answer to what they have been searching for all along.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to that, not just relevance and utility, your product must also provide customers some benefit that other businesses will not. It can be anything starting from low pricing to availability of home-delivery service.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Conduct a survey\u00a0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This tip might come in handy if you are having a hard time formulating a USP. If that\u2019s so, it is most likely because you cannot understand your potential customer. Nonetheless, in that case, you can conduct a survey to identify and understand your customers\u2019 needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Formulate a questionnaire and ask questions regarding the products that interest people and the qualities or elements that can be a deal-breaker.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Following that, analyze the data and develop a product or USP based on your customer\u2019s point of view.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Do your research\u00a0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With the increased competition, it\u2019s no surprise that ideas too can collide. You might think that your proposition is top-notch and would guarantee results, but it isn\u2019t always the case because people can have similar thoughts.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have a USP in mind, ensure that you check for its prospect in the market. Do your research and see if your thought USP is genuinely unique and hasn\u2019t been thought of by anyone else before you. If it has been, study the progress and results that it has provided to the former business. Based on that, revise your USP further.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">Test your hypothesis\u00a0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Finally, developed a USP? Congratulations, but your work doesn\u2019t end here, especially if you are just at the planning stage. Post finalizing, it\u2019s imperative to test it amongst a set of customers to determine the credibility and utility of your product and service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That being said, select a target group and launch the USP to see the results. Make your observations look for feedback to revise your USP further if needed.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Suggested read:<\/span> <a href=\"https:\/\/razorpay.com\/learn\/a-complete-guide-to-brand-positioning\/\"><i><span style=\"font-weight: 400;\">A guide to successful Brand Positioning\u00a0<\/span><\/i><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">The last word\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Determining a USP makes you stand out. It\u2019s essential, especially when tens and hundreds of small and big businesses are coming up every day. But don\u2019t you worry, if you have a good USP, you will be the customers\u2019 pick no matter how big the competition is.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But just so you know, USP is only one of the many important elements integral for any business. You cannot depend on it for a successful business because there are other pillars such as marketing that your business would be standing on.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A unique selling proposition (USP) refers to the benefit exhibited by a brand, product, or service that allows it to stand out from competitors. Read all about it here. <\/p>\n","protected":false},"author":151156477,"featured_media":11446,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3507],"tags":[2747,3363,3574],"class_list":{"0":"post-5965","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business-growth","8":"tag-business-tips","9":"tag-unique-selling-proposition","10":"tag-usp"},"_links":{"self":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/5965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/users\/151156477"}],"replies":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/comments?post=5965"}],"version-history":[{"count":1,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/5965\/revisions"}],"predecessor-version":[{"id":5967,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/5965\/revisions\/5967"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/media\/11446"}],"wp:attachment":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/media?parent=5965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/categories?post=5965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/tags?post=5965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}