{"id":14148,"date":"2024-10-17T20:15:16","date_gmt":"2024-10-17T14:45:16","guid":{"rendered":"https:\/\/razorpay.com\/learn\/?p=14148"},"modified":"2025-05-23T14:36:01","modified_gmt":"2025-05-23T09:06:01","slug":"email-marketing-strategy","status":"publish","type":"post","link":"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/","title":{"rendered":"Unlock Your Sales Potential with the Right Email Marketing Strategy"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">E-commerce brands are constantly searching for ways to increase sales and recover lost opportunities. One of the most effective methods? Crafting a tailored email marketing strategy that resonates with your audience. Gone are the days of generic promo emails; today\u2019s consumers expect personalized, engaging content that speaks directly to their needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s dive into some proven email marketing strategies that successful brands are using\u2014and how you can implement them to drive more sales and customer loyalty.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">What is Email Marketing, and How Does it Work?<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">At its core, email marketing is about sending personalized, targeted messages directly to customers&#8217; inboxes to increase engagement and drive sales. Whether you&#8217;re sending out promotional offers, cart reminders, or welcome emails, every campaign should align with your overarching email marketing plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, how does email marketing work? Effective email marketing hinges on understanding your audience and providing them with timely, relevant content. By segmenting your audience, you can tailor your messages and ensure you&#8217;re offering value. <a href=\"https:\/\/razorpay.com\/blog\/what-is-abandoned-cart\/\">Cart abandonment<\/a> emails, for example, should highlight products left behind, offer incentives like discounts, and create a sense of urgency.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">The Importance of Abandoned Cart Recovery<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Abandoned carts are a common occurrence in online shopping. According to research, approximately <\/span><a href=\"https:\/\/baymard.com\/lists\/cart-abandonment-rate\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">70.19%<\/span><\/a><span style=\"font-weight: 400;\"> of online shopping carts are abandoned. This presents a significant opportunity for businesses to recover lost sales by implementing effective abandoned cart recovery strategies.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Essential Email Marketing Strategies for E-commerce Success<\/span><\/h1>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"aligncenter wp-image-14151\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-1024x1024.jpeg\" alt=\"email marketing tips\" width=\"406\" height=\"406\" srcset=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-1024x1024.jpeg 1024w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-300x300.jpeg 300w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-150x150.jpeg 150w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-768x768.jpeg 768w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-1536x1536.jpeg 1536w, https:\/\/d6xcmfyh68wv8.cloudfront.net\/learn-content\/uploads\/2024\/10\/Gemini_Generated_Image_ezo2u4ezo2u4ezo2-370x370.jpeg 370w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/>Effective email marketing isn&#8217;t limited to promo blasts. It\u2019s about building workflows that meet your customers where they are\u2014whether they\u2019re browsing, abandoning carts, or making repeat purchases. Here are some crucial email marketing strategies that drive sales:<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69d1cf87600c6\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69d1cf87600c6\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Create-Targeted-Workflows-to-Boost-Customer-Engagement\" >Create Targeted Workflows to Boost Customer Engagement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Set-a-Single-Clear-Goal-for-Each-Email\" >Set a Single, Clear Goal for Each Email<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Leverage-Product-Replenishment-Emails-for-Repeat-Purchases\" >Leverage Product Replenishment Emails for Repeat Purchases<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Personalize-Your-Recommendations-for-Higher-Conversions\" >Personalize Your Recommendations for Higher Conversions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Offer-Gifting-Options-for-Special-Occasions\" >Offer Gifting Options for Special Occasions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Focus-on-Customer-Retention-with-Loyalty-Programs\" >Focus on Customer Retention with Loyalty Programs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Run-Flash-Sales-for-Dormant-Customers\" >Run Flash Sales for Dormant Customers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Re-engage-Shoppers-with-Wishlist-Reminders\" >Re-engage Shoppers with Wishlist Reminders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Enhance-Post-Purchase-Engagement-with-Personalized-Recommendations-and-Reviews\" >Enhance Post-Purchase Engagement with Personalized Recommendations and Reviews<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Balance-Promotion-with-Engagement-Content\" >Balance Promotion with Engagement Content<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Steer-Clear-of-Words-That-Trigger-Spam-Filters\" >Steer Clear of Words That Trigger Spam Filters<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Be-Clear-About-Why-Youre-Reaching-Out\" >Be Clear About Why You\u2019re Reaching Out<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Constantly-Test-and-Optimize-Your-Campaigns\" >Constantly Test and Optimize Your Campaigns<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Make-Emails-Interactive-and-Fun\" >Make Emails Interactive and Fun<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Show-Gratitude-to-Your-Subscribers\" >Show Gratitude to Your Subscribers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Build-Excitement-with-Teaser-Emails\" >Build Excitement with Teaser Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Create-Compelling-Standout-Copy\" >Create Compelling, Standout Copy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Make-Emails-Conversational-and-Engaging\" >Make Emails Conversational and Engaging<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Follow-Up-with-Purpose-and-Value\" >Follow Up with Purpose and Value<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Cart-Recovery-Emails-A-Vital-Component-of-Your-Email-Marketing-Strategy\" >Cart Recovery Emails: A Vital Component of Your Email Marketing Strategy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Timing-Your-Emails-for-Maximum-Impact\" >Timing Your Emails for Maximum Impact<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/razorpay.com\/learn\/email-marketing-strategy\/#Wrapping-Up\" >Wrapping Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Create-Targeted-Workflows-to-Boost-Customer-Engagement\"><\/span><span style=\"font-weight: 400;\">Create Targeted Workflows to Boost Customer Engagement<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While basic promotional emails are tempting, a smart email marketing strategy leverages targeted workflows to engage customers at the right moment. Take <\/span>Sephora<span style=\"font-weight: 400;\">, for example; they don\u2019t just send product recommendations; they create customized email workflows based on skin type, past purchases, and browsing history. Their &#8220;Beauty Insider&#8221; loyalty program even sends personalized birthday emails with <\/span><a href=\"https:\/\/razorpay.com\/blog\/boost-sales-with-razorpays-multi-coupon-feature\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">discounts<\/span><\/a><span style=\"font-weight: 400;\">, encouraging celebratory purchases.<\/span><\/p>\n<p><b>How to Implement This:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send personalized birthday emails with special discounts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build workflows around holidays or local events, like Sephora\u2019s &#8220;Spring Savings&#8221; for loyal customers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trigger back-in-stock notifications for products on customers&#8217; wishlists.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This highly targeted approach ensures that customers feel valued, which is essential for turning one-time buyers into repeat customers.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Set-a-Single-Clear-Goal-for-Each-Email\"><\/span><span style=\"font-weight: 400;\">Set a Single, Clear Goal for Each Email<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ever heard the saying, \u201cToo many cooks spoil the broth\u201d? The same principle applies to emails. The more you try to cram into a single message, the more likely your audience will be overwhelmed and click away.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Casper, the mattress company, excels in this. Their email campaigns typically focus on a single goal, whether it\u2019s to promote a new product line, offer a discount, or drive users to leave reviews. Take their email about the \u201cCasper Glow Light\u201d\u2014it included one clear CTA: \u201cShop Now.\u201d There were no conflicting messages or unnecessary cross-promotions, just a simple and effective approach to boosting sales.<\/span><\/p>\n<p><b>Email marketing best practices:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus each email on one action, whether it\u2019s to drive clicks to a product page, encourage feedback, or prompt a checkout.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a clear, direct CTA such as \u201cGet Yours Today\u201d or \u201cClaim Your Discount.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoid mixing goals like product promotion and feedback collection in the same email.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By limiting each email to a singular goal, your email marketing strategy becomes far more streamlined and efficient.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Leverage-Product-Replenishment-Emails-for-Repeat-Purchases\"><\/span><span style=\"font-weight: 400;\">Leverage Product Replenishment Emails for Repeat Purchases<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Replenishment emails are essential for businesses selling consumables, as they remind customers to restock, driving repeat purchases and loyalty. For example, <\/span><i><span style=\"font-weight: 400;\">Harry&#8217;s<\/span><\/i><span style=\"font-weight: 400;\"> uses urgency in subject lines like &#8220;Time to refresh your shave&#8221; and offers pre-filled carts for easy one-click checkout.<\/span><\/p>\n<p><b>How to Implement:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automate reminders for consumables like skincare or food.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Include a pre-populated cart for seamless checkout (tools like <\/span><a href=\"https:\/\/razorpay.typeform.com\/to\/Zuozx1fN#name=xxxxx\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><b>Magic Checkout <\/b><\/a><span style=\"font-weight: 400;\">are perfect for this).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use scarcity tactics with phrases like &#8220;Don\u2019t run out of your essentials.&#8221;<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Personalize-Your-Recommendations-for-Higher-Conversions\"><\/span><span style=\"font-weight: 400;\">Personalize Your Recommendations for Higher Conversions<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Personalization is the cornerstone of modern email marketing. Customers expect brands to understand their preferences based on browsing and purchase history. When executed well, personalized recommendations can drive significant sales growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take Netflix\u2014though not an e-commerce brand, their email personalization excels. They send recommendations based on users&#8217; viewing habits. E-commerce brands can adopt similar strategies with hyper-targeted product suggestions.<\/span><\/p>\n<p><b>Email marketing best practices:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use browsing behavior to align recommendations with customer interests.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Segment your audience based on past purchases or shopping frequency.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Include personalized offers that resonate with different segments, like discounts on related products or bundles.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Offer-Gifting-Options-for-Special-Occasions\"><\/span><span style=\"font-weight: 400;\">Offer Gifting Options for Special Occasions<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Gifting-related emails are a powerful way to boost sales during holidays and special occasions. Whether it\u2019s Valentine\u2019s Day, Mother\u2019s Day, or personal milestones, these emails add value and drive purchases.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, Anthropologie excels at offering holiday gifting suggestions, highlighting giftable items, and providing a &#8220;gift wrapping&#8221; option. This approach taps into the sentimental value of these occasions, making promotions feel personal.<\/span><\/p>\n<p><b>Email marketing best practices:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create a holiday gifting email series targeting specific segments (e.g., \u201cMother\u2019s Day Gift Guide\u201d for skincare or fashion).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send milestone-based gifting emails, like anniversaries or birthdays, to show customer appreciation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use attention-grabbing subject lines like, \u201cNeed a gift? We\u2019ve got you covered.\u201d<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This email marketing strategy enhances your email marketing by connecting purchases to emotional experiences, increasing the likelihood of completed sales.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Focus-on-Customer-Retention-with-Loyalty-Programs\"><\/span><span style=\"font-weight: 400;\">Focus on Customer Retention with Loyalty Programs<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While acquiring new customers is essential, keeping existing ones is even more valuable. That\u2019s where loyalty programs come in. By rewarding customers for their repeat business, you create a cycle of engagement that drives long-term revenue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Starbucks has mastered the art of loyalty through their \u201cStarbucks Rewards\u201d program. Their email campaigns encourage members to visit more frequently, offering points and rewards that are easy to redeem. They regularly send emails about new reward opportunities, exclusive offers, and personalized updates based on customer preferences.<\/span><\/p>\n<p><b>Email marketing best practices<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Implement a loyalty program that rewards customers for repeat purchases, referrals, and even social shares.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regularly send updates to customers about their loyalty status, upcoming rewards, and exclusive offers for members.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use personalization to show customers how close they are to their next reward.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Integrating a loyalty program into your <\/span><b>email marketing strategy<\/b><span style=\"font-weight: 400;\"> enhances retention rates, keeping customers engaged and coming back for more.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Run-Flash-Sales-for-Dormant-Customers\"><\/span><span style=\"font-weight: 400;\">Run Flash Sales for Dormant Customers<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Dormant customers\u2014those who haven\u2019t purchased in a while\u2014can be re-engaged with targeted email campaigns offering exclusive deals. A well-timed <\/span><a href=\"https:\/\/razorpay.com\/learn\/flash-sale-guide\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">flash sale<\/span><\/a><span style=\"font-weight: 400;\"> can pique their interest and draw them back to your store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ASOS, the online fashion retailer, often runs \u201c24-Hour Flash Sale\u201d campaigns targeted at inactive customers. Their email subject lines create a sense of urgency, like \u201cDon\u2019t Miss Out\u2014Flash Sale Ending Soon,\u201d and the body of the email includes clear CTAs, encouraging users to browse and make a purchase within the limited timeframe.<\/span><\/p>\n<p><b>Email marketing best practices to leverage flash sales<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Segment dormant customers and send them an exclusive flash sale with time-sensitive discounts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use subject lines that create urgency, such as \u201cLimited Time Offer!\u201d or \u201cFlash Sale\u2014Today Only.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the email design includes a countdown timer to build excitement.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Incorporating flash sales into your <\/span>email marketing plan<span style=\"font-weight: 400;\"> can reignite interest among customers who have drifted away.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Re-engage-Shoppers-with-Wishlist-Reminders\"><\/span><span style=\"font-weight: 400;\">Re-engage Shoppers with Wishlist Reminders<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Wishlist reminder emails can nudge customers to complete their purchases by reminding them of saved items and offering incentives like discounts or low-stock alerts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, Etsy sends reminders featuring messages like, \u201cStill thinking about this?\u201d along with updates on stock levels or price changes, sometimes including discounts to create urgency.<\/span><\/p>\n<p><b>How to do email marketing to re-engage shoppers:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automate emails when wishlist items go on sale, are low in stock or linger for too long.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use personalized CTAs like \u201cBuy Now\u201d or \u201cClaim Your Discount.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer exclusive discounts to entice customers.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Enhance-Post-Purchase-Engagement-with-Personalized-Recommendations-and-Reviews\"><\/span><span style=\"font-weight: 400;\">Enhance Post-Purchase Engagement with Personalized Recommendations and Reviews<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The customer journey continues after a sale. Use <\/span><a href=\"https:\/\/razorpay.com\/learn\/post-purchase-behaviour-guide\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">post-purchase<\/span><\/a><span style=\"font-weight: 400;\"> emails to drive repeat business through personalized product recommendations and encourage customer reviews.<\/span><\/p>\n<p><b>Personalized Recommendations:<\/b><b><br \/>\n<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Follow up with tailored cross-selling emails after a purchase. For instance, if a customer buys a camera, recommend complementary items like a lens or tripod. Brands like <\/span><i><span style=\"font-weight: 400;\">Sambag<\/span><\/i><span style=\"font-weight: 400;\"> excel at this, increasing customer retention and maximizing sales.<\/span><\/p>\n<p><b>Email Marketing tips for cross-selling:<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create an engaging email series with varied products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suggest 1-2 complementary items based on past purchases.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Balance-Promotion-with-Engagement-Content\"><\/span><span style=\"font-weight: 400;\">Balance Promotion with Engagement Content<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Overly promotional emails can turn customers off, so it\u2019s essential to balance them with engaging content that adds value, like how-to guides or insider tips.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, REI sends emails that educate their audience with hiking tips and outdoor survival guides while subtly showcasing their gear, keeping subscribers engaged.<\/span><\/p>\n<p><b>How to Balance Content:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Alternate between promotional and educational emails.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Share behind-the-scenes or customer success stories that naturally highlight your products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a content calendar to maintain a balanced mix.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A well-rounded email marketing strategy ensures your brand stays top-of-mind without overwhelming subscribers with constant promotions.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Steer-Clear-of-Words-That-Trigger-Spam-Filters\"><\/span><span style=\"font-weight: 400;\">Steer Clear of Words That Trigger Spam Filters<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When it comes to email marketing strategies, spam filters can be your worst enemy. Certain phrases trigger these filters, reducing the chance of your emails landing in customers&#8217; inboxes. But it\u2019s not just about deliverability\u2014using these words can also damage your brand\u2019s credibility. Avoid the following spam-like words:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u274c Free<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u274c Money<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u274c No catch<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u274c Urgent<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u274c You\u2019ve won<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u274c Risk-free<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, use words that increase sales without sounding too aggressive. A well-crafted, transparent subject line can make all the difference in improving your open rates and reducing cart abandonment. For example, \u201cExclusive for You: Limited Time Offer Inside\u201d works far better than \u201cClaim Your Free Offer Now!\u201d<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Be-Clear-About-Why-Youre-Reaching-Out\"><\/span><span style=\"font-weight: 400;\">Be Clear About Why You\u2019re Reaching Out<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In the era of data privacy, customers appreciate transparency. If your subscribers feel unsure about how you got their information, they&#8217;ll hesitate to engage. Briefly explain why you\u2019re reaching out. For example, Birchbox excels at this by reminding subscribers why they&#8217;re on the list. A simple line like, &#8220;You\u2019re receiving this because you signed up for updates on new products,&#8221; helps build trust and sets a positive tone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This small gesture boosts email engagement and lets customers know you&#8217;re not spamming them.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Constantly-Test-and-Optimize-Your-Campaigns\"><\/span><span style=\"font-weight: 400;\">Constantly Test and Optimize Your Campaigns<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Success in email segmentation depends heavily on consistent testing. Use A\/B testing to gauge which emails perform best for different audience segments. Whether it\u2019s subject lines, images, or the time of day, testing each element ensures your email campaigns stay relevant and effective. Look at metrics like open rates and click-through rates regularly to fine-tune your content and better target your subscribers.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Make-Emails-Interactive-and-Fun\"><\/span><span style=\"font-weight: 400;\">Make Emails Interactive and Fun<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Add some fun to your emails by incorporating gamification elements like quizzes, surveys, or challenges. Brands like Boden have found success in using playful, interactive emails to not only engage customers but also boost conversion rates. You could offer a small discount or reward in exchange for participation, making it a win-win for both you and your subscribers.<\/span><\/p>\n<p><b>Email marketing tips:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the reward matches the effort needed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep the game simple and clear<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Explain how to participate without overwhelming your audience<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Show-Gratitude-to-Your-Subscribers\"><\/span><span style=\"font-weight: 400;\">Show Gratitude to Your Subscribers<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sometimes, the best emails aren\u2019t the ones trying to sell something but those that simply say \u201cthank you.\u201d Showing gratitude builds long-term relationships. Instead of constantly pushing products, send a check-in email with no agenda but to connect. Highlight milestones, announce live Q&amp;A sessions, or even feature an employee story to humanize your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Offering value beyond sales fosters loyalty, which indirectly leads to more customer retention and increased lifetime value.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Build-Excitement-with-Teaser-Emails\"><\/span><span style=\"font-weight: 400;\">Build Excitement with Teaser Emails<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the most effective ways to create buzz for an upcoming product is with a &#8220;coming soon&#8221; email. Brands like Huda Beauty know how to drum up anticipation by giving sneak peeks and exclusive early access to loyal customers. Use phrases like \u201cThe countdown begins\u201d or \u201cOnly for our VIPs\u201d to make subscribers feel special.<\/span><\/p>\n<p><b>Email marketing tips:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide essential details: availability, sale date, product features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create exclusivity for early birds or loyal customers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build urgency with a pre-CTA, like \u201cAdd to Wishlist\u201d<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Create-Compelling-Standout-Copy\"><\/span><span style=\"font-weight: 400;\">Create Compelling, Standout Copy<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Skimmable doesn\u2019t mean dull. While it\u2019s crucial to keep your emails easy to read, ensure they stand out with unique visuals or storytelling. Instead of sounding generic, aim to create an emotional connection through your brand\u2019s voice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, instead of \u201cShop Now,\u201d you might say, \u201cYour Perfect Fall Outfit is Just a Click Away.\u201d Use user-generated content (UGC) and creative email design to capture attention.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Make-Emails-Conversational-and-Engaging\"><\/span><span style=\"font-weight: 400;\">Make Emails Conversational and Engaging<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The best sales emails don\u2019t sound like sales pitches. Brands like Hammitt create a conversational tone, letting subscribers feel like they\u2019re having a two-way conversation. Use live chat or offer a personal shopping experience to enhance engagement.<\/span><\/p>\n<p><b>Email marketing advice:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide live chat options or personalized 1:1 shopping experiences<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow up post-live streams with personalized offers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use UGC to enhance emotional appeal<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create omnichannel codes for email and social media cross-redemption<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Follow-Up-with-Purpose-and-Value\"><\/span><span style=\"font-weight: 400;\">Follow Up with Purpose and Value<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Following up is key to effective email marketing. Whether it\u2019s a reminder about an abandoned cart or a second chance to claim a discount, follow-up emails should add value without feeling repetitive. For instance, after sending a product recommendation, a follow-up email could include a limited-time offer or additional <a href=\"https:\/\/razorpay.com\/learn\/what-is-product-detail-page\/\">product details<\/a>. The goal is to keep the conversation going while gently nudging the customer toward conversion.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cart-Recovery-Emails-A-Vital-Component-of-Your-Email-Marketing-Strategy\"><\/span><span style=\"font-weight: 400;\">Cart Recovery Emails: A Vital Component of Your Email Marketing Strategy<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the most essential email marketing strategies in e-commerce is abandoned cart recovery. This approach is not just about sending a reminder email. It\u2019s about integrating efficiency into the customer journey. The key to boosting your abandoned cart recovery rate is removing friction from the checkout process. Brands like <\/span><a href=\"https:\/\/razorpay.com\/blog\/magic-checkout-case-study-deodap\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">DeoDap<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/razorpay.com\/blog\/magic-checkout-case-study-borosil\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">Borosil<\/span><\/a><span style=\"font-weight: 400;\"> have seen impressive results\u2014DeoDap streamlined their checkout with Magic Checkout, while Borosil reduced cart abandonment and COD orders by 30%.<\/span><\/p>\n<p><b>Magic Checkout can do this by:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically pre-filling contact, shipping, and payment information, reducing cart abandonment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Displaying the best coupon option available, ensuring customers know they\u2019re getting the best deal.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offering a QuickBuy option for repeat customers, making the purchase journey as smooth as possible.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><a style=\"border-radius: 3px; background: #13418F; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.typeform.com\/to\/Zuozx1fN?utm_source=direct%2C+google&amp;utm_medium=blog&amp;utm_campaign=email+marketing+strategy#name=xxxxx\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Act Fast! Reduce Cart Abandonment Today!<\/a><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Timing-Your-Emails-for-Maximum-Impact\"><\/span><span style=\"font-weight: 400;\">Timing Your Emails for Maximum Impact<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Promotional Emails:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> Mid-week (Tuesday to Thursday) between 10 AM and 2 PM.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Higher open rates as people are settled into their workweek.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Welcome Emails:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> Immediately after sign-up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Capitalize on the excitement of new subscribers.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Abandoned Cart Emails:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> 1 hour after abandonment, followed by a second email 24 hours later.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Creates a sense of urgency to complete the purchase.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Replenishment Emails:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> 2-4 weeks before the expected run-out date of consumable products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Gives customers enough time to reorder without running out.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Milestone Emails (Birthdays, Anniversaries):<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> 1 week prior to the date.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Allows time for planning and shopping.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Seasonal or Holiday Promotions:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> 2-4 weeks in advance of the holiday.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Gives customers time to consider their purchases.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Post-Purchase Emails:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Best Time:<\/b><span style=\"font-weight: 400;\"> 1-2 days after delivery.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Why:<\/b><span style=\"font-weight: 400;\"> Encourages reviews and repeat purchases while the experience is fresh.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Wrapping-Up\"><\/span><span style=\"font-weight: 400;\">Wrapping Up<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With a well-crafted email marketing strategy, you can drive more sales, recover abandoned carts, and build lasting customer relationships. Keep testing, optimizing, and personalizing your campaigns to unlock your brand\u2019s full potential. Good luck, and happy emailing!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover effective email marketing strategy tips and real-life examples to drive sales, engage customers, and recover abandoned carts effortlessly.<\/p>\n","protected":false},"author":151156511,"featured_media":14149,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3434],"tags":[3784],"class_list":{"0":"post-14148","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ecommerce","8":"tag-ecommerce-blogs"},"_links":{"self":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/14148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/users\/151156511"}],"replies":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/comments?post=14148"}],"version-history":[{"count":4,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/14148\/revisions"}],"predecessor-version":[{"id":17514,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/posts\/14148\/revisions\/17514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/media\/14149"}],"wp:attachment":[{"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/media?parent=14148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/categories?post=14148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learn.razorpay.in\/learn\/wp-json\/wp\/v2\/tags?post=14148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}